Call us: +65 6734 1438

Privacy Policy

Privacy Policy

1. Introduction

Used Forklift Singapore (“we”, “us”, or “our”) respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit https://usedforklift.sg/, contact us, submit an enquiry, request a quotation, or use our services.

We intend to handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA) and other applicable laws.

2. Personal Data We May Collect

Depending on how you interact with our Website and business, we may collect the following information:

A. Personal and Contact Information

  • Full name
  • Company or organisation name
  • Email address
  • Telephone or mobile number
  • Business address or other contact details you provide

B. Enquiry and Transaction Information

  • Details of your forklift enquiry
  • Preferred forklift model, specifications, or intended application
  • Rental, repair, refurbishment, or trade-in requirements
  • Information included in messages, quotation requests, or service requests
  • Relevant correspondence, quotations, orders, invoices, and service records

C. Technical and Website Usage Information

When you visit our Website, certain technical information may be collected automatically, depending on the Website’s configuration. This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on the Website
  • Referring website or page
  • Website access logs and diagnostic information

D. Information Provided by Third Parties

Where permitted by law, we may receive relevant business or contact information from authorised service providers, business partners, or other sources in connection with an enquiry or transaction.

We collect only information that is reasonably necessary for the relevant purposes.

3. How We Collect Personal Data

We may collect personal data when you:

  • Submit a contact form or product enquiry.
  • Request a quotation for forklift sales or rentals.
  • Request repair, maintenance, refurbishment, or trade-in services.
  • Contact us by email or telephone.
  • Enter into a business or service agreement with us.
  • Browse our Website, where technical information is collected automatically.
  • Otherwise provide information to us for a legitimate business purpose.

Where required by law, we will notify you of the purposes of collection and obtain the necessary consent or rely on another lawful basis permitted under applicable law.

4. How We Use Personal Data

We may use personal data for the following purposes:

  • To respond to enquiries and requests for information.
  • To prepare quotations and provide information about forklift products and services.
  • To arrange inspections, demonstrations, deliveries, collections, repairs, or rentals.
  • To manage orders, contracts, payments, invoices, and customer relationships.
  • To communicate changes to quotations, product availability, or service arrangements.
  • To provide after-sales support and address complaints or disputes.
  • To operate, maintain, secure, and improve our Website.
  • To detect fraud, investigate suspected misuse, and protect our business and customers.
  • To maintain business records and comply with legal or regulatory obligations.
  • To send relevant business updates or promotional communications where permitted by law and subject to applicable consent and opt-out requirements.

We will not use personal data for purposes that are incompatible with the purposes notified to you, unless otherwise permitted by applicable law.

5. Disclosure of Personal Data

We do not sell personal data to third parties.

Where reasonably necessary for the purposes described in this Privacy Policy, we may disclose personal data to:

  • Our authorised employees and representatives.
  • Related companies or business partners involved in fulfilling a request or transaction, where appropriate and permitted.
  • Website hosting providers and information technology support providers.
  • Email, communications, customer relationship management, and other service providers.
  • Payment providers, logistics providers, repair partners, or other service providers involved in a transaction, where applicable.
  • Professional advisers, auditors, insurers, or legal representatives.
  • Government authorities, regulators, courts, or law enforcement agencies where required or permitted by law.

We take appropriate steps to ensure that personal data disclosed to service providers is handled in accordance with applicable legal requirements.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve user experience.

Depending on the tools installed on the Website, these technologies may include:

  • Essential cookies: Support basic website functionality and security.
  • Analytics cookies: Help us understand how visitors use the Website.
  • Preference cookies: Remember selected settings or preferences.
  • Marketing cookies: May be used to measure or deliver relevant advertising, if such tools are enabled.

You can manage cookies through your browser settings. Blocking certain cookies may affect some Website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

7. Data Security

We take reasonable security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss, or similar risks.

These measures may include access controls, appropriate technical safeguards, secure data handling procedures, and the use of service providers with suitable security arrangements.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the Website.

If a data breach occurs, we will assess and handle it in accordance with applicable legal requirements, including any notification obligations that apply.

8. Retention of Personal Data

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

When personal data is no longer required for business or legal purposes, we will take reasonable steps to delete, destroy, or anonymise it, as appropriate.

The retention period may vary depending on the type of information and the circumstances in which it was collected.

9. Overseas Transfers

Some of our service providers or technology systems may process or store personal data outside Singapore.

Where personal data is transferred outside Singapore, we will take steps to ensure that the transfer complies with applicable legal requirements, including requirements concerning comparable protection for the transferred personal data.

10. Your Rights and Choices

Subject to the PDPA and other applicable laws, you may have the right to:

  • Request access: Ask whether we hold personal data about you and request access to that data, subject to applicable exceptions.
  • Request correction: Ask us to correct inaccurate or incomplete personal data.
  • Withdraw consent: Withdraw consent for the collection, use, or disclosure of personal data where consent is the relevant basis, subject to reasonable notice and applicable legal requirements.
  • Opt out of marketing: Request that we stop sending promotional communications where applicable.

We may need to verify your identity before processing a request. Certain requests may be subject to legal exceptions, and withdrawing consent may affect our ability to provide particular products or services.

To submit a request, contact us using the details in Section 14.

11. Third-Party Websites

Our Website may contain links to external websites, including map services and other third-party platforms.

We are not responsible for the privacy practices, content, or security of external websites. When you visit a third-party website, please review its privacy policy and applicable terms.

12. Children’s Privacy

Our Website and services are intended primarily for business and professional users. We do not knowingly seek to collect personal data from children for business enquiries.

If you believe a child has provided personal data to us inappropriately, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, Website functionality, service providers, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

14. Contact Us and Data Protection Enquiries

If you have questions about this Privacy Policy, wish to access or correct your personal data, or want to raise a privacy-related concern, please contact us:

Used Forklift Singapore

  • Website: https://usedforklift.sg/
  • Email: generalenquiry@asiagreen.com.sg
  • Phone: +65 6734 1438
  • Address: 48 Toh Guan Road East, #06-115, Enterprise Hub, Singapore 608586
  • Business Hours: Monday to Friday, 9:00 AM–6:00 PM

Please use the subject line “Privacy Policy / Personal Data Request” when emailing us about a data protection matter.

We will review and respond to requests in accordance with applicable law.

15. Applicable Law

This Privacy Policy is intended to be interpreted in accordance with the laws of Singapore, including the Personal Data Protection Act 2012, where applicable.

Nothing in this Privacy Policy limits any rights or obligations that cannot lawfully be excluded under applicable law.